FREQUENtLY ASKED QUESTIONS
ORIGINATOR
Smart question. No, we’re an innovative tech-powered mortgage exchange and loan production platform. On Starport, our AI engine will invite lenders from our network to participate in your loan scenarios and auctions. Starport is much more than a marketplace or static pricing engine. We've built a ‘live’ arena where lender account executives compete for your loan request. After quoting, our platform will simplify loan processing and document gathering, and then coordinate closing and settlement. Everything is exclusively designed for specialty loans and contained within Starport’s single secure solution. Our platform helps you from the moment you meet your client to the point where you congratulate them on getting their money in the bank. We offer a new, better way to originate and close deals.
Our lenders offer small balance commercial real estate loans including single family and multifamily 2-20 unit properties between $100,000 and $3,000,000. Our lenders offer short term and long term loans for existing and renovation projects.
Starport is not a direct lender. Rather, Starport brings together many lenders on our single platform. Each lender is evaluated by our team to ensure they offer professional service and have the systems and processes in place to efficiently move loans from quoting to diligence to settlement.
You may already have existing relationships with many lenders, but no one knows everyone. Even if you did, it's impossible to stay abreast of all the specialty lenders, all of their loan programs, and their matrix of terms. Specialty loans are different than traditional mortgages. They are more varied, each with their own story and unique lending needs. The few commercial lenders most brokers work with, will not be much help to you with specialty loans. We offer you something no single direct lender every could - direct "live" access to account executives at the most relevant lenders for every specialty deal. Moreover, we provide the auction arena where lenders battle for your deal with their best term in a live quoting environment. You can sit back and watch as Starport's lenders provide real quotes in real time. We do the heavy lifting for you, so you can focus your time on providing client service and building relationships.
Starport will free your time, energy, and money to focus on generating more leads and strengthening client relationships. This is the best way we know of to grow your business. When you work with Starport, you don't need to know the specialty lenders or their loan programs because we bring the most relevant lender loan quotes from actual lender teams directly to you. Starport can help you generate fees from new deals you may not have worked on in the past either because you didn’t have the time or because you were unfamiliar with the specialty loans that Starport specializes in. You can create a whole new line of business powered by Starport.
Yes. To learn more, contact us at sales@starportco.com.
Our AI engine will invite lenders to review your loan profile and begin submitting “bids”. A “bid” is a loan quote that includes a set of lender loan terms that are typically contained in a term sheet. Keep in mind that quotes can include more than 10 terms enabling you to base decisions on more than just rate and amount. Lenders will be able to update their own bids to be more competitive and try to ‘win’ the auction. This process continues automatically with lenders anonymously competing against each other until the end of the auction, usually 90 minutes from start to finish. During the auction, lenders will be able to ask you questions and request additional information. Only the quote terms are visible. Company and account executive names are always concealed.
You will review all of the lender bids and select a winning bid. Once a winning lender is selected you will proceed to loan processing on Starport. The lenders specific document requirements are already contained in Starport. The moment you select a winning lender, you'll be able to view items required and our Doc-Bot will begin to automatically gather the required items.
No. There are no obligations to select a winning lender. You are in control at all times and you make the decisions. If you do not prefer to take advantage of the lender offer, then you can either rerun your auction with a new set of parameters or try out our service again in the future as we store your documents in our secure vault for continual use and ease for you.
A scenario is a request sent to a lender to gauge their interest very early in the loan process before you have enough information to seek a quote. It's a fishing expedition to see which lenders and what loan terms may be available for your borrower's loan scenario. To gauge lender interest, you write a quick email, find lenders you think may be a good fit, and try to reach out to them. Then you wait for the lenders to respond. Finally, you gather all the lender responses and speak to your client. It's a lot of effort with very little reward because you're conducting research for free. It' all part of business development and you probably run scenarios for your clients multiple times a day, every day. Starport has created a better way that makes this tedious, time-draining part of your day quick and easy. Run multiple scenarios at any time using Starport to take control of your day rather than letting it control you. After you have the lender's responses and interest level, you can convert the scenario to an auction to get a formal quote or you may consult with your client to proceed differently.
Lenders
We offer our services solely small balance commercial real estate loans including single family and multifamily 2-20 unit properties between $100,000 and $3,000,000. We work with manufactured housing, fix to flip, and bridge loans.
We will invite you to specific loan requests that meet your lending criteria. Starport is not a marketplace where you browse and filter deals. Our intelligent AI will save you time by only presenting deals that meet your interests. You can change your lending criteria at any time and the types of loans you receive will change immediately.
Yes, you can provide a “hidden” loan quote that will not be visible to other lenders. Before you place your initial quote, you will have the opportunity to choose to place a hidden or visible quote.
We work with all credible lenders that may be interested in our member’s loan requests. Our loan application only accepts loans with closing dates 20 or more days in the future and borrowers with credit ratings greater than 600.
It may reduce individual deal profits sometimes. But this will be offset in a huge way by the volume, quality, and ease of our deal flow.
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Starport is available by invitation only and our membership is limited to ensure there is substantial deal flow for every member.